facebookgoogle+

 

Privacy Policy

Stellar Data Recovery is an ethical leader with values as its core belief. Stellar is committed to maintain total privacy of the information that you share with us. We will not sell, distribute or rent information about you and/or your purchases made at at www.stellarinfo.com to a third party. We will use your information only with your permission for the purposes of improving our web site and making it more useful for you, sending you information about our products and services.


Please read our Privacy Policy to understand how we protect you and the information you share with us. If you have any questions, please feel free to write to us at privacy@stellarinfo.com


This Privacy Policy will explain the following regarding our collection of information:


Information Collection

  • Whenever you make a purchase from our web site, at the time of check-out, we obtain the information we need from you to complete your transaction. To process your order, we require you to send us your correct billing, shipping and contact information. The information remains secure and cannot be received or read by others.
  • When you "Login" at our support center, we receive your contact information. We require you to submit your name and email address to be able to respond to your inquiry.
  • You may also register to receive periodic email correspondence from us through our "Newsletter Desk" The information we collect for this purpose is your name and email address.
  • Information that is needed to respond to your request for our services.

Use of Information Collected


Online Order

The personal information you supply when placing an online order is used to ship your order and to send you order confirmation email. We may also use it to contact you in case of seeking any clarification on the order or a related correspondence.


Technical Support

We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.


Email message

  • When you submit permission by subscribing through our newsletter desk, we will send email messages to let you know about changes made to our Web site, new releases, promotional offers and special discounts on products and services.
  • With every email newsletter, customers are provided an option to remove themselves from receiving future emails.

Survey & Contest

Stellar may request you for information by filling a survey form or participating in a contest. Requested information may include your name, shipping address and demographic information. The Contact information will be used to notify contest winners and award prizes.


Unsubscribe

If you no longer wish to receive email from us, please follow the unsubscribe instructions located at the bottom of the email or send us an email at unsubscribe@stellarinfo.com . We will process such requests within 5 business days.


Check on your personal information

If you wish to access your information that we have on our records, please send us an email at privacy@stellarinfo.com


Our use of cookies

We might use cookies, which are small pieces of textusl data stored on the user's hard drive. We do this to track the time and pages that you visit. If you are not comfortable with this you can switch off the acceptance of cookies in your browser options. With cookies switched off, you still can use all features of our web site, including the online order form.


Notification of changes

If, at some point in the future, there is a change to our Privacy Policy and/or practices that affect your personal information, we will notify you by email of the relevant changes.


Technical Support

We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.